Does Boardies® accept returns?
Yes, we accept returns on any product within 28 days of purchase.
Our goal is 100% customer satisfaction. If you are not completely satisfied with your purchase please contact us to let us know your feedback. If you would like to return your purchase we will provide return instructions to you and gladly refund or exchange your purchase, providing it is returned in an unworn condition with all tags and labels still attached.
Please send your returns to:
Unit 4, The Candlemakers
Temple Farm Industrial Estate
Please include a note telling us what you would like to do with it. i.e. Refund or change to another size. It is not necessary for you to call us first.
Where do you deliver?
Boardies® is a global brand and we ship anywhere in the world. All UK deliveries are FREE and are shipped with DPD every working day. We charge a standard £10.00 for international deliveries via DHL fully tracked.
UK delivery is next working day - excluding Highlands & Islands which are 48-72hrs
Europe is 2 -5 days
Rest of the World is 5-7 Days.
- UK orders must be placed by 1pm to guarantee next day delivery
- UK orders placed from 1pm Friday - Sunday will be shipped Monday and delivered Tuesday
- UK orders are shipped via DPD
How secure is this site?
This Webstore uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What payment methods do Boardies® accept?
We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
Do I need a PayPal account to purchase from the Boardies® Store?
No, you are not required to have a PayPal account to purchase from this store - although if you already have a PayPal account you may use it.
Boardies® swim shorts have elasticated waist bands so there is some flexibility, but generally we recommend you base your size on what Jeans size you are.
Sizes generally come up "on size" for all products. Please refer to the size chart next to each product.